Support & FAQ

HOW DO I DOWNLOAD THE FILES?

After you purchase, the file links are automatically emailed to your email address (the one you’ve put in on the checkout). Please check your inbox, spam & other folders.

Sometimes customers mistype their emails, which cause issues – if that’s the case, please send us an email at help@DarkFeminineSecrets.com with your order # and/or receipt.

We recommend saving it on your phone & laptops, so you won’t lose them if the emails get removed.

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CAN I ACCESS THE FILES FOREVER?
Yes, once bought, you can access your ebooks, subliminals, and other downloadable digital products forever (again, via the auto-email sent you).

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I WANT A REFUND. PLEASE HELP!
Sorry, given the nature of digital products, we’re not able to give refunds under any circumstances – all sales are final.

If you are unhappy, please contact us at help@DarkFeminineSecrets.com and we’ll do our best to help you via customer support.

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HOW CAN I CONTACT YOU? I HAVE QUESTIONS ABOUT X, OR NEED HELP WITH Y..
For partnerships, customer support, or anything in general: Please email us at help@DarkFeminineSecrets.com

We usually reply within 24-72h.

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I'VE ORDERED A SPELL/TAROT READING, BUT IT STILL HASN'T ARRIVED. PLEASE HELP.
First of all, please make sure you’ve checked your primary & spam folders. Sometimes customers mistype their emails, which cause issues – if that’s the case, please send us an email at help@DarkFeminineSecrets.com with your order # and/or receipt.

Sometimes we receive too many requests for spellwork & tarot readings, which cause slight delays in delivery time. Usually, we make it up if that happens, by gifting a small gift from The Elite Femme.

Thanks for your understanding!

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SOMETHING ELSE..
Please email us at help@DarkFeminineSecrets.com

We usually reply within 24-72h.